CCI Tech Blog

CCI Tech Blog

CCI Tech has been serving the Gilroy area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Everything You Need to Know About Chatbots

Everything You Need to Know About Chatbots

One of the biggest things that businesses need to consider today, from an IT front, is how artificial intelligence fits in. One way many companies are integrating AI into their businesses is through chatbot technology. Today, we will tell you everything you need to know to get started with chatbot technology.

Running a small business comes with many challenges: managing customers, handling inquiries, scheduling appointments, and marketing your services, just to name a few. While these tasks are mandatory for the creation of a successful business, they can also be extraordinarily time-consuming. That’s where chatbots come in.

0 Comments
Continue reading

Using AI and What to Expect in the Future

Using AI and What to Expect in the Future

Artificial intelligence is taking over enterprise computing. So much so that there is some degree of cynicism among CIOs and other technology leaders about what exactly AI can do for them. The reality is that AI can do some pretty remarkable things and is advancing pretty quickly, but if you are expecting it to transform your business with minimal effort, you might be in for a rude awakening. This month, we want to take a look at how AI is beneficial for businesses and what to expect from the technology in the near future. 

0 Comments
Continue reading

Tip of the Week: Stop Google from Suggesting AI Tips in Search Results

Tip of the Week: Stop Google from Suggesting AI Tips in Search Results

Artificial intelligence is seen practically everywhere now, including at the top of Google’s recommended search results. If you don’t want these generated results appearing whenever you perform a search, there are ways to turn them off. In fact, you might really want them turned off… especially since they’re found to be wrong, depending on where the AI pulls this information from.

0 Comments
Continue reading

Leaning on AI Isn’t Always the Answer

Leaning on AI Isn’t Always the Answer

Artificial Intelligence is one of the most disruptive and innovative technologies that has come down the line in a decade. It can do things in minutes that would take people hours or days. It will only get more sophisticated from here. Unfortunately for business owners, the use of AI can mean that sometimes you lose sight of just how valuable your human employees are. This month, we take a look at why human employees can be an important part of keeping your automated tools in check. 

0 Comments
Continue reading

The Dark Side of AI

The Dark Side of AI

Artificial intelligence, or AI, has upended the way that we discuss technology in business, society, and individual everyday life. While we mostly focus on the benefits of the technology, there are many downsides to consider as well. That’s what we’d like to discuss today; how AI has a dark side to it that potentially requires regulation.

0 Comments
Continue reading

The Pros and Cons of Current AI Tools

The Pros and Cons of Current AI Tools

Using AI is all the rage these days. Seemingly every opportunity software developers have to add some type of AI or machine learning technology into their offerings is being taken; not only for the benefits that it gives their customers, but also for the marketing clout it immediately provides. This month, we thought we’d go into some of the ways AI is helping create more dynamic software and if it really provides end user value or if it’s kind of a red herring used by developers to position their products better in a more competitive market.

0 Comments
Continue reading

Customer Login


News & Updates

We’re thrilled to announce the launch of the revamped CCI Tech website! Designed with our clients in mind, our new online platform is sleek, modern, and packed with tools and resources to better serve your technology needs. Whether you're a long-time...

Contact Us

Learn more about what CCI Tech can do for your business.

CCI Tech
7500 Arroyo Circle Suite 110
Gilroy, California 95020

Office Hours:
Monday - Friday: 8am - 5pm
Closed: Saturday, Sunday & Holidays