Privacy Policy
We take your data very seriously, even before you are a client.
This privacy policy describes how CCI Tech collects, uses, and protects any information about you. We generally gather this data in one or more of the following ways:
You provide information to us directly, such as filling out an online form or sending us a message via our website.
Your computer or mobile device automatically sends us information through your Internet browser, such as your computer’s IP address or other technical information such as which web browser you are using and so on.
Our website keeps track of how you use our website or our services, such as which pages you visit, how frequently you visit, and so forth.
CCI Tech may change this policy at any time by updating this page. This policy’s last update was 11/13/2024.
This policy does not cover websites and services we host for our customers. For these sites, the site owner/customer is responsible for publishing and maintaining their own privacy policy.
In terms of your use of this website, CCI Tech (that’s us), act in the capacity of Data Controller. If you have any questions or concerns about the data we hold about you, you may contact us in the following ways:
Phone: (408) 848-1137
Email:
Mailing Address: 7500 Arroyo Circle, Suite 110, Gilroy, CA 95020, United States
Texting Privacy Guidelines
Consent to Receive Text Messages
- By providing your mobile number to YES, you consent to receive text messages from us for purposes such as:
- Confirming appointments or orders.
- Providing updates on services or products.
- Sharing relevant information or promotional offers.
- Opt-Out Opton
Purpose of Text Communications
- We use text messaging only to:
- Facilitate communication related to our services.
- Provide timely and relevant updates.
- Respond to inquiries or support requests.
Third-Party Texting Services
We will not use your phone number for unrelated marketing purposes without explicit consent. Phone numbers collected with SMS consent, will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.
Data Retention
We retain text message records as required for business, legal, or compliance purposes. These records are stored securely and only accessible to authorized personnel.
Our Commitment to Data Privacy
As an IT solutions provider, maintaining and protecting private data is paramount, and a large part of our everyday focus. We are fully committed to protecting any data that is provided to us, including, but not limited to, personally identifiable information.
In order to operate efficiently for our prospects and clients, we need to gather data. This is a factor that allows us to serve our clients effectively. However, we only gather information that we feel is necessary to provide our services effectively or, to improve the experience of our prospects and clients.
We operate under the principles of ‘data minimization’ wherever possible, and only ask for the minimum amount of information required for us to provide our services effectively. We only retain and maintain data that we feel is necessary.
We aspire to be compliant with applicable data protection regulations, and whenever possible, to go above and beyond these standards to ensure the safest possible experience for those we engage with.
What We Mean by ‘Personal Data’
In this privacy policy, we will use the terms ‘data,’ ‘personal data,’ and ‘information’ interchangeably. All three terms refer to any information that allows us to identify you personally, and any information you choose to provide to us that fits that description. Examples of this include your name, email address, phone number, etc. We will always seek to gain your explicit consent to providing this information before we collect it from you, however this may not be the only legal basis on which we collect the data.
Other information we collect, such as your computer’s IP address or the general geographical location you are surfing from do not allow us to identify you directly, but we still consider this data under the umbrella of personal data when it comes to protecting your privacy and is treated as such.
Who We Share Data With
We only share data with those we absolutely need to, operating on a strict ‘need to know’ basis for all personal data that we work with. We only disclose personally-identifying information to people and organizations who have agreed, in writing, not to disclose it with others. Some of these people/organizations may be located outside of your home country. By using our website and services, you consent to the transfer of such information to them. The only people/organizations (data processors) that have been granted access to personal data are:
Employees of CCI Tech including but not limited to staff that provide sales, marketing, or support services, as well as internal administration.
Our web hosting technology suppliers who provide the physical server infrastructure that our website(s) operate on. We ensure that our server resides physically in the USA and that no customer data is transferred to data centers outside of the USA by the host.
Third-party contractors assisting CCI Tech with website development and marketing.
We hold additional Data Privacy Agreements with these companies as an additional layer of accountability in order to help ensure your data is secure.
We will not rent, trade, or sell your personally-identifying information to anyone.
In the case that we ever were to engage in any onward transfers of your data with a third-party data processor for a purpose other than which it was originally collected or authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.
CCI Tech may be required to disclose the personal data of an individual in the event of a lawful request by public authorities, including but not limited to meeting national security or law enforcement requirements.